Whenever the patient statements are due, hundreds of statements are sent twice in a month. Sometimes duplicate statements are also sent which results in patient frustration and increased costs. Large and small medical groups are struggling with collecting money from their patients. Some small practices reported slow payment of high-deductible plans and difficulties faced by staff in communicating with the patients. The key to success is to strike a balance between resolving patient issues and maintaining the patient satisfaction. Looking for more details? Get in touch with Rajesh Mandaviya Or read more about Patients’ financial responsibility @ http://ipatientcare.com/blog/patients-financial-responsibility-is-equally-important-as-patient-care/